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Saturday November 21, 2009

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Page last updated on 04/07/2009 - 12:00 by Landi

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Expiration: unkwn (updated on: 01/03/2008 - added on: 01/03/2008)

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Take $25 OFF any handbag purchase

How: During checkout enter coupon code

HJWQ87

Expiration: unkwn (updated on: 01/03/2008 - added on: 01/03/2008)

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Enter to Win a $1000 Shopping Spree at Max & Chloe

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Your Comments & Reviews

Rating:

Rating details

From:

Melizza Rosich , Austin, TX

Title:

Where's my stuff? 11/04/2009 - 11:10

Review:

I have several grievances with the company:

1) It was after repeatedly calling that I found out the earrings were on backorder. No one from the company took the initiative to tell me. That is very, very poor customer service.
2) I tried calling because emails seem to take forever and I was on hold for more than 5 minutes...twice! Unacceptable. If no one was in the office the recording should say so. And since it's early enough in the morning I refuse to believe they all were busy with calls.
3) This is the worst of all: why did they charge my credit card without sending out the product???? There was no even exchange.

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From:

Corryn , Chicago

Title:

Never Shipped 10/04/2009 - 20:37

Review:

I was out with one of my bridesmaids looking for bridesmaids gifts. I saw earrings that I loved but knew they looked familiar for some reason. THEN I realized I had purchased very very similar earrings from Max & Chloe...about 5 weeks ago. It had been so long that I completely forgot about the purchased. I came home form the shopping trip to check on the shipping status - not shipped yet. On the product information, it said the product would ship within 1-2 days...not over a month. Also, they recently billed my credit card. I was thought, great - they finally shipped the earrings. I go online to check my shipping status and still nothing has shipped. How do these people stay in business?

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From:

carla sloan , illinois

Title:

not satisfied 12/18/2008 - 11:00

Review:

Very slow shopping and even worse customer service. I placed 2 different orders..one of which I received partial shipment and the other I will not get the item as it was damaged during packaging and it was the last one in stock. I had to call repeated times to check on the status of both orders as they do not update via email. The incident with the so called damaged piece I did not receive the promised phone calls they said I would. I have submitted an email to the customer service dept. so will see what their response is.

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